At DiscountedVouchers.com, your satisfaction is important to us. Please read our shipping and refund policy carefully before making a purchase.
📦 Shipping / Delivery Policy
Since all our products are digital in nature (e.g., vouchers, coupons, online access credentials):
- ✅ Instant Delivery: Most products are delivered immediately or within a few minutes to your registered email address after successful payment.
- 🕒 Maximum Delivery Time: In rare cases, digital product delivery may take up to 24 hours, especially during high-demand periods or manual verification.
- 📩 Email Delivery: Make sure to enter a valid email address during checkout. We are not responsible for incorrect email entry.
- 📁 No Physical Shipping: We do not ship any physical goods.
💸 Refund Policy
Due to the digital and consumable nature of our products, all sales are final. However, we understand that issues can arise. Our refund policy is as follows:
❌ Non-Refundable Items
- Delivered vouchers, coupon codes, or credentials that were successfully sent to your email.
- Incorrect purchases or “change of mind” after download or delivery.
- Items misused or resold by the buyer.
✅ Refunds/Replacement May Be Granted If:
- You did not receive the product due to a technical error on our side.
- The voucher/code was invalid or already used at the time of delivery.
- Duplicate payments were made by mistake.
🛠 Resolution Process:
- Report issues within 48 hours of purchase via our support email.
- Provide Order ID, payment proof, and issue details.
- We will verify the claim and respond within 1–3 business days.
💳 Refund Method:
- Approved refunds will be processed via the original payment method or issued as store credit.
📧 Contact for Support
For any delivery or refund-related concerns, please reach out:
- Email: support@discountedvouchers.com
- Subject: “Order Issue – [Your Order ID]”
- Response Time: 24 to 72 hours
🔒 Note: Abuse of refund requests or fraudulent claims may result in permanent ban from our platform.
✅ By placing an order on DiscountedVouchers.com, you agree to abide by this Shipping & Refund Policy.
